Indonesian Antiques.nl

FAQ’s

Warranty

The  description of the objects offered on our website is based on a lifelong experience in dealing with antiques, and specific research for each object individually. We only  sell authentic old and antique objects. In those cases that we sell new or recent objects, we will clearly state this in our description.

Objects offered on this website are guaranteed to be presented  to your doorstep excactly as described on this website.

Any existing damages to a given object are always carefully described. An extra condition report is available on request. 

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Vieuwing and/or picking up objects

All shown objects are available for inspection, prior to your purchase,  but by appointment only.

 In most cases however this will not be an option, as you may live on the other side of the globe. Please do not hesitate to contact us for more detailed information. High resulution pictures will be sent to you on request.

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Purchasing on our website.

We sell worldwide. Payments can be made by all major credit cards, Paypal, Ideal and Mister Cash.

We will ship as soon as we have received the full payment. We consider the object reserved until the payment is received.

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Safety an Terms

For information about safety and terms, please refer to these pages at the bottom of this page.

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Reservations/ordering

You are welcome to reserve one or more objects. The duration of this reservation will be mutually agreed upon.

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Shipping worldwide

The tarif of shipping is based on the weight of the product.  We ship worldwide.

 Method of shipping is automatically selected, when you place your order.   

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There are three main categories:

    : Netherlands (local), always 3.50 euro (upto 10 kilogram)

    : Europe 1 (= Belgium,Denmark, Germany,France, Italy,       Luxemburg, Austria, Spain, Great Britain, and Sweden)

        -0-2 kilogram: 13.00 euro,

        -2-5 kilogram: 19.50 euro, (Most items are within this category.)

        -5-10 kilogram: 25.00 euro.

    : World (All other countries, including Indonesia and USA.)

         -0-2 kilogram: 24.50 euro,

         -2-5 kilogram: 34.30 euro, (Most items are within this category.)

         -5-10 kilogram: 58.50 euro.

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We carefully pack each object and do not charge extra handling costs. As soon as an object has been shipped, we will notify the buyer with more information regarding the shipment.

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Returns

In case an object is not as expected,  we will accept returns according to Dutch law: returns are accepted within 14 days after the date of arriving of the product on your doorstep. The buyer is liable for any shipping, packaging and/or any insurance costs. We shall issue a full refund upon receiving the returned object.

Note: Make sure you contact us as soon as possible when you decide to return the object.